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4Hire Commercial Vehicle
Term's and Condition's
FLEET: Vans (all sizes), minibuses, tippers.
DAY: A day is 24 hours. The ‘return due’ time is the same as the pre-booked collection time, unless otherwise agreed and marked as such on the Hire Agreement. Please be aware early returns cannot be refunded. If cancellation is necessary, we require at least 24 hours’ notice in advance, without this you remain liable for the cost of the hire from the card held for the booking.
AGE LIMITS: Drivers must be age over 23 and under 80 and have held a full, clean driving licence for at least 36 months-UK. European/International licences are acceptable with international driving permits. Additional excess may apply for none EU licences. The licence must be produced when the vehicle is collected. No R or L plates, 3 years full driving experience is required.
DRIVERS: Additional drivers charged at £5.00 per each 24 Hours
FUEL: Is on a same to same basis and vehicles should be returned with the same level of fuel as when collected in order to avoid refuelling charges of £3.15 p/litre + VAT. Please note our MINIMUM CHARGE for re-fuelling is 10 litres. Please consider if you have a night crossing to the Island; you may need to top up before you board the ferry. The hirer must ensure the correct fuel is used for the vehicle.
DAMAGE: Any damage to the vehicles must be reported to the office, within 24 hours if a vehicle is returned damaged, the customer is liable for the costs of any repairs which will be taken at the conclusion of the hire up to and including the amount of excess for each and every occurrence. We do not allow vinyl or magnetic decals to be placed on the vehicles due to the potential to damage paint work. Each vehicle has a damage check sheet, this will indicate any marks on the vehicle, as well as the fuel level and should be checked and signed by the customer before leaving our premises this cannot be amended once the vehicle has left our premises. If the vehicle is returned during our opening hours, we will check the vehicle in on return with the customer. For
OFF ISLAND is not permitted without prior permission. There is a £30 surcharge for taking our vehicles to the UK or N. Ireland. A minimum 2-day hire charge is applicable, if stuck off island due to weather the hirer is liable for the additional daily costs, return travel via Southern Ireland is not possible due to insurance stipulations and EU requirements. We are not able to give copies of the vehicle registration documentation, but you will find emission information here https://services.gov.im/vehicles-driving/vehicle-search if you enter the registration number. Please plan trips carefully, some areas of the UK have congestion charges the customer in responsible for these and any costs in relation to them, in cases of none payment or additional fees the hirer will be liable for all additional cost and our admin fees each time we are required to handle these matters. The hirer is responsible for all tolls, where possible the payment should be in advance, for parking tickets, congestion charges, tolls or other charges incurred during the hire these should be paid prior to the vehicles return. As with speeding, UK parking fines are enforced in the IOM. The hirer is responsible for the payment of these, A charge of £25 + VAT will be made for any unpaid tickets that are reported by the authorities to ourselves and the hirer will still be liable for the ticket and any late-payment charges levied by the authority.
BREAKDOWN: In the event of breakdown on all Ford vehicles please phone Ford Assist quote the vehicle registration number & policy will be found in the glove compartment. NON FORD VANS and CARS are covered under separate policies please check your key fob for breakdown number.
PUNCTURES: The Hirer is expected to be capable of changing to the spare wheel; the Hirer will be liable for any charges incurred as a result of not being able to do so. Punctures will be charged at £30 + VAT per repair, and if tyres/wheels are irreparably damaged (e.g. by being driven when flat or ‘kerbed’) the tyre/wheel will be charged to the hirer at replacement costs. Any replacement tyres purchased by the hirer must be similar quality to those already fitted.
PAYMENT: Hire is paid for on collection. Payment by card is required; we take most major credit and debit cards but not debit cards such as Solo/Maestro/Electron/Prepaid A security deposit of £350 is pre authorised on your card for all hires, released when the car is checked in on return, with no damage and fuel replaced . If collection is from the Airport, Payment will be taken approx. 24 hours before hire begins.
FIT FOR PURPOSE: It is the hirer’s responsibility to ensure that the hire vehicle is appropriate for the requirement. We do not permit loads to protrude further than the interior limits of the vehicle; this includes vans and tippers. Towing is not permitted without prior permission, this is dependent on the size of the trailer being towed. Towing only a trailer, agricultural/forestry implement or a ‘disabled mechanically propelled’ vehicle however this cover would be for Third Party Liability only.
MILEAGE: Unlimited mileage is included in the price of IOM, UK hires.
INSURANCE: Our own insurance is included in the price and carries an excess of £1,500.00 per incident (all vans) or £1,000.00 (cars). We cannot cover anyone with over 3 points or DR/DD convictions. Prices may vary at premium times. Vehicles are not permitted in to festivals or on recces without prior arrangement. Full liability applies where damage is deemed to be negligent e.g. hitting overhead or overhanging objects or spanning constructions. Insurance covers personal hires only, NOT hire for reward, private hire is not permitted.
WAIVER: For a pre-paid fee of £15.00 per day the excess payable is reduced to £250.00 (All vans) or £10.00 reducing the excess to £250 (cars). The excess figure relates to EACH INCIDENT that results in damage to our vehicle or any third party. Please note that should a vehicle be rendered unusable as a result of damage incurred whilst on hire, the hirer may be liable for any loss of revenue until repairs can be completed; this is regardless of and in addition to any amounts paid for repairs (excess or otherwise).
PERSONAL INSURANCE We do not offer additional personal/accident/contents insurance.
ACCIDENTS: Any accidents must be reported to 4HIRE at the earliest opportunity (01624) 820830 at least within the first 24 hours.
MAINTENANCE: If the hire period extends to over one week, the hirer is requested to carry out basic checks on the vehicle: lights, tyre pressures, oil and water levels. Local hirers are welcome to bring the vehicle to our workshop for our mechanics do this ‘while you wait’.
PETS: Animal hair can be difficult to remove from upholstery and may people have allergies, so please ensure you request permission before carrying pets and that covers are placed on all seats/floors when pets are travelling. Please see notes below on valeting.
SMOKING: It is against the law to smoke in hire vehicles; therefore, we operate a NO SMOKING policy.
RETURNS AND LATE RETURNS: Hire can be extended BY ARRANGEMENT ONLY; Please do not presume you can extend, you should call to request this ASAP to avoid disappointment . Hire vehicles are not necessarily required to be collected or returned during our normal business hours; If you are collecting out of hours you will receive an email showing collection details ( these vary from site to site) if you are collecting or returning out of hours please park the vehicle in the designated area you collected it from and lock the car, keys should be returned as requested in email. Responsibility for the vehicle remains with the hirer until checked in by our staff.
Off site returns - if a vehicle is not returned to Ocean Ford for check in, but is left by previous arrangement at another location, collection from unarranged locations will incur a collection fee of £50.00 It is left at the customer’s own risk; you are responsible for the vehicle until it is collected by Ocean Ford. Please also refer to fuel policy above.
VALETING: In exceptional circumstances (e.g. pet hairs, liquid spillages, smoke, mud) a charge for valeting may be levied.
IT IS THE CLIENT'S RESPONSIBILITY TO ENSURE THE SIZE OF THE VEHICLE IS FIT FOR PURPOSE.
